Returned orders are usually refunded within 14 days, and cancelled orders within 1–2 working days. Refunds go back to your original card or PayPal account and usually appear in 7–10 working days. Cheque payments may require us to contact you for processing.
For Eden Advanced Accounts, a credit note is applied to the original invoice or available for future invoices. Refunds may be adjusted if a voucher no longer applies or if part of the order is returned and free delivery no longer applies.