You can request a return through your Eden account: sign in, go to My Account, select Return an Item, choose a reason, and submit your request. Our team will authorise it and email a return label, usually within one working day. Once we receive the return, refunds or exchanges are confirmed by email, usually within 14 days.
If you prefer, you can also contact Customer Service to receive a return label by email or get help if you don’t have a printer.