Physical Gift Cards: Enter the code at checkout in the “Gift Card or Voucher Code” box. They expire 18 months after dispatch. Any remaining balance stays in your account for 18 months. Physical Gift Cards cannot be refunded once dispatched.
Email Gift Cards: Enter the code from the email at checkout. The expiry date is shown in the email. Remaining balances stay in your account until expiry. Refunds are only possible if the purchaser is the recipient and the card hasn’t been redeemed, or if the email has not yet been sent.