Duplicate or Extra Items

Modified on Thu, 05 May 2022 at 02:14 PM

If you have received duplicate items that weren't ordered, please call us or email us to make sure that you haven't been charged for the items.


If you ordered a greater quantity than desired, we can refund the amount paid for the items when they have been returned. Please request a return so we can send you authorisation.  


If the additional items were sent as a warehouse error, we can offer freepost returns labels if a return is required. Please contact our customer service team so we can send this to you.