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Frequently Asked Questions (11)
Got a question? Get your answer!
General and Contact Forms (6)
Contact Us
National Book Tokens
Gift Cards
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Dispatch and Delivery (8)
Delivery Costs
Tracked Delivery
How long does delivery take?
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Problems with My Order (5)
I Have Ordered The Wrong Title or Quantity
Damaged or Defective Items
Missing or Incorrect Items
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Returns and Exchanges (6)
Returning Unwanted Goods
Requesting a Return
Exceptions: Items That Cannot Be Returned
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Payments (8)
Cheques
BACS Payment
Card Payments
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Discounts and Vouchers (1)
Email Discount Vouchers
Managing My Account (3)
How do I register my Account?
How can I check my order if I didn’t register?
Can I order without an account?
Eden Advance Accounts (3)
What are the benefits of an Eden Advance Account?
Church & School Presentations: Buy Now - Pay Later
Upgrade to a FREE Eden Advance Account
Privacy (1)
Privacy Policy
Security (1)
How secure is Eden.co.uk?
Terms & Conditions (1)
Terms of Sale