Can I close and delete my account?

Modified on Fri, 27 Sep at 12:46 PM

To request the deletion of your Eden account on the Eden App, please follow the steps below.
(If you do not have the Eden app, please contact service@eden.co.uk to request your account to be deleted).


By deleting your account, you will permanently lose access to your account activity, preferences and more.


Once your account is permanently deleted, you’ll need to sign up for a new account if you want to use Eden again.


When using the Eden app on Android phones and tablets, and iPhone, iPad, and iPod touch, you have the option to permanently delete your account.


  1. Open the Eden App
  2. In the lower right corner tap Profile
  3. Click on the Account menu option.
  4. At the bottom of the Account screen click on Delete account
  5. Confirm that you want to delete your account by checking the boxes and tapping Continue and delete account
  6. Your account will now be deleted.


We retain information following account deletion for lawful reasons, including for fraud prevention, accounting purposes, and enforcing our Terms of Use. This includes a device identifier and an email address associated with the account.